Open Google Play on the TV (on Google TV: Apps › Search for apps), search “[NOM DE L’APPLICATION]”, select Install, then open it and sign in.
What you need
- An Android TV or Google TV device on Android TV OS [VERSION MIN.] or later
- A Google account signed in on the device
- Your sign-in details
Installation steps
Open the app store
Google TV: go to the Apps tab and choose Search for apps. Android TV: open Google Play Store from the Apps row.
[Screenshot: Apps tab]
Search for the app
Type “[NOM DE L’APPLICATION]” or use the voice button on your remote.
Check the publisher and install
Confirm the developer is [ÉDITEUR DE L’APPLICATION], then select Install.
[Screenshot: Google Play app page]
Open and sign in
Select Open and enter the details from your welcome email.
Install remotely from a computer or phone
From a computer or phone, open [NOM DE L’APPLICATION] on play.google.com while signed in to the same Google account, select Install and choose your TV from the device list.
Updates and uninstalling
Google Play updates apps automatically by default. To uninstall: Settings › Apps, select the app, then Uninstall.
Troubleshooting
The app doesn’t appear in search
Check that your device and system version are in the compatibility table, and that your store account region matches your country. Restart the device and search again.
I can’t sign in
Copy the details exactly from your welcome email (they are case-sensitive). You can reset them from your customer area. If your trial has ended, sign-in is refused until you choose a plan.
The picture freezes or buffers
Restart your router and device, move closer to the router or use 5 GHz Wi-Fi or Ethernet, and close other heavy downloads. Then check the service status page.
“Too many devices” message
One subscription = one connection. Stop playback on the other device, or add a subscription to watch on two screens at the same time.